Introduction
Welcome to Juliaattlee, your trusted online store for premium curtains and home décor products. By accessing or using our website (located at juliaattlee.com) and services, you agree to comply with and be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, please do not use our website or services. These Terms govern your use of our site, your purchase of products, and your interactions with Juliaattlee.
1. General Terms
These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and content contributors. If you are under 18, you must have parental or guardian consent to use this website.
By agreeing to these Terms, you also agree to our Privacy Policy and any other policy that may be posted on our website.
2. Changes to Terms of Service
Juliaattlee reserves the right to update, modify, or replace these Terms at any time. Changes will take effect as soon as they are posted on this page with an updated "Last Modified" date at the top. It is your responsibility to review these Terms periodically for any updates.
3. Account Creation and Security
In order to access certain features of our website (such as placing orders, tracking purchases, or saving preferences), you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account.
You agree to notify Juliaattlee immediately if you suspect any unauthorized use of your account.
4. Product Information and Availability
We make every effort to display product details, pricing, and availability as accurately as possible. However, we do not guarantee that the products shown on our site are always in stock or that product information is error-free. If an item becomes unavailable or there is an error in pricing, we will notify you promptly and offer you alternatives or a full refund.
5. Pricing and Payment
The prices displayed on Juliaattlee are listed in U.S. dollars and are subject to change at any time. Prices do not include taxes, shipping fees, or any applicable duties or customs charges. All payments are processed through secure third-party payment gateways, such as credit card processors or PayPal.
By providing payment information, you authorize Juliaattlee to charge the specified amount to your payment method. If there is an issue with your payment (e.g., insufficient funds or fraud detection), we may cancel or suspend your order.
6. Shipping and Delivery
Juliaattlee ships to various locations around the world. Delivery timeframes depend on your location and the shipping method selected. All orders are processed within 1-2 business days, and you will receive a tracking number once your order is shipped.
Shipping fees are calculated at checkout based on the weight and dimensions of the products, as well as the delivery destination. International shipments may be subject to additional customs fees, which are the responsibility of the customer.
7. Returns, Exchanges, and Cancellations
We want you to be completely satisfied with your purchase. If you are not, we accept returns within 30 days of delivery. Items must be in original, unused condition with all tags and packaging intact.
If you wish to return or exchange an item, please contact our customer service team at servicehub@juliaattlee.com. We will guide you through the process and issue a refund or exchange, depending on your preference.
We reserve the right to refuse returns or exchanges if the items do not meet the specified conditions.
For cancellations, if you request to cancel your order within 24 hours of purchase, we will process the cancellation without any additional charges. After 24 hours, cancellations may not be possible as your order may have already been processed and shipped.
8. User Conduct and Prohibited Activities
By using our website, you agree to not engage in the following activities:
-
Violating any local, state, or international laws and regulations.
-
Posting, uploading, or transmitting any content that is defamatory, obscene, offensive, or otherwise harmful.
-
Using our website to distribute viruses, malware, or harmful content.
-
Interfering with the operation of our website, server, or network.
Juliaattlee reserves the right to suspend or terminate accounts that violate these terms or engage in fraudulent or illegal activities.
9. Intellectual Property
All content on the Juliaattlee website, including but not limited to logos, images, videos, product descriptions, and text, is the intellectual property of Juliaattlee and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from the website without our explicit written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Juliaattlee is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services, even if we have been advised of the possibility of such damages.
We do not guarantee that our website will be free from errors, interruptions, or viruses, and we are not responsible for any damage to your computer, device, or data resulting from your use of the site.
11. Indemnification
You agree to indemnify and hold harmless Juliaattlee, its affiliates, officers, directors, employees, and agents from any claims, losses, or damages, including attorney's fees, arising from your use of the website or any violation of these Terms of Service.
12. Privacy Policy
By using the website, you consent to our collection and use of your personal data as outlined in our Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is used responsibly.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or security of these third-party sites, and the inclusion of any link does not imply endorsement or affiliation with those sites.
14. Dispute Resolution and Governing Law
Any disputes arising out of or relating to these Terms of Service shall be resolved through binding arbitration, rather than in court. Arbitration will take place in the jurisdiction of our headquarters.
These Terms shall be governed by and construed in accordance with the laws of the country in which Juliaattlee operates, without regard to its conflict of law provisions.
15. Force Majeure
We are not liable for any delays or failures in performance due to circumstances beyond our control, including but not limited to acts of God, natural disasters, labor strikes, or failure of third-party service providers.
16. Termination of Services
We reserve the right to suspend or terminate your access to our website at any time, with or without cause, including but not limited to violations of these Terms of Service. Upon termination, your right to use the website will immediately cease, and you must promptly destroy any downloaded or printed materials from the site.
17. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Juliaattlee regarding your use of the website and services. Any prior or contemporaneous agreements, representations, or understandings are superseded by this agreement.
Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Juliaattlee
Email: servicehub@juliaattlee.com
Website: juliaattlee.com